Terms of Use

Welcome to PMI James River. These Terms of Use ("Terms") govern your access to and use of the PMI James River website, including all pages, content, features, forms, tools, and services made available through the website (the "Site"). By accessing or using this Site and PMI James River’s services (the “Services”), you agree to these Terms. If you do not agree, do not use the Site or the Services.

Use of the Site

You may use this Site only for lawful purposes and in accordance with these Terms. You agree not to:

• use the Site in any way that violates applicable federal, state, or local law or regulation;
• use the Site to transmit false, misleading, or fraudulent information;
• interfere with or disrupt the Site, servers, or networks connected to the Site;
• attempt to gain unauthorized access to any portion of the Site, user accounts, or related systems;
• use any robot, scraper, crawler, or automated means to access the Site for any purpose without our prior written permission;
• introduce viruses, malware, or other harmful code;
• copy, reproduce, republish, distribute, or exploit Site content except as permitted by law or with our written consent.

No Property Management Relationship Created by Website Use

Use of this Site, submitting an inquiry, requesting a consultation, or using any calculator, form, or communication feature does not by itself create a property management relationship, agency relationship, brokerage relationship, client relationship, resident relationship, or contractual obligation between you and PMI James River.

Any management, leasing, landlord rescue, home watch, referral, or other service relationship will arise only through a separate written agreement signed by the appropriate parties.

Informational Content Only

The content on this Site is provided for general informational and marketing purposes only. While PMI James River strives for accuracy, it does not warrant that Site content is complete, accurate, current, or applicable to any particular situation.

PMI James River may provide general information and service-related guidance concerning property management, leasing, compliance, accounting records, and related operational matters. However, PMI James River does not provide legal representation, tax advice, or individualized investment advice, and nothing on this Site or in PMI James River’s Services should be relied on as a substitute for advice from qualified professional advisors.

To the fullest extent permitted by law, PMI James River disclaims liability for actions taken or not taken in reliance on information communicated through the Site or through its Services. Users should consult their own attorney, accountant, tax advisor, insurance professional, financial advisor, or other qualified professional regarding matters requiring professional judgment.

Rental Analyses, Calculators, and Estimates

Any rental analysis, ROI calculator, rent-vs-sell calculator, vacancy loss calculator, estimate, projection, or similar tool provided through the Site is for informational purposes only.

Results are estimates based on assumptions, market inputs, and user-provided information. They are not guarantees of rental value, profitability, leasing speed, investment performance, savings, or future outcomes. Actual results may vary materially.

PMI James River disclaims liability for decisions made in reliance on calculator outputs, estimates, or projections.

Property Listings and Availability

Any property listings, rental descriptions, pricing, features, availability dates, pet policies, amenities, images, school references, or other listing information on the Site are subject to change without notice and may contain errors, omissions, or outdated information.

Availability of any property is not guaranteed until all application, screening, approval, lease execution, and other requirements have been satisfied.

Nothing on the Site constitutes a binding offer to lease, manage property, or provide housing, and all housing-related services are subject to applicable law, including Fair Housing requirements.

Applications, Portals, and Third-Party Platforms

The Site may link to or integrate with third-party platforms, service providers, or software, including but not limited to resident portals, owner portals, maintenance systems, application platforms, payment systems, scheduling tools, screening providers, advertising services, analytics providers, and social media platforms.

Your use of any third-party site or service is subject to that third party’s own terms, conditions, and privacy practices. PMI James River is not responsible for the content, availability, security, policies, acts, omissions, or performance of third-party websites or services.

We do not warrant uninterrupted availability of any third-party platform and are not liable for losses arising from outages, delays, errors, security incidents, payment failures, data loss, or other issues caused by third-party systems.

Communications

By submitting your contact information through the Site, you consent to receive communications from PMI James River related to your inquiry, account, property interest, service request, or relationship with us, including by phone, email, and, where applicable, text message, subject to our Privacy Policy and any applicable consent requirements.

Consent to receive communications is not a condition of purchase where prohibited by law. You are responsible for providing accurate contact information and updating it as needed.

Intellectual Property

All content on this Site, including text, layout, graphics, branding, logos, design elements, photos, videos, downloadable materials, and compilations, is owned by or licensed to PMI James River or its licensors and is protected by applicable intellectual property laws.

You may view and print reasonable portions of the Site for personal, non-commercial use only. You may not modify, reproduce, distribute, display, publish, create derivative works from, or exploit Site content without prior written permission, except as allowed by law.

All third-party names, logos, and marks remain the property of their respective owners.

User Submissions

. If you submit information through the Site, including through contact forms, consultation requests, applications, maintenance requests, reviews, surveys, referral submissions, or other forms, you represent that:

• the information you provide is truthful, accurate, and not misleading;
• you have the right to provide that information;
• your submission does not violate any law or the rights of any third party.

You grant PMI James River the right to use submitted information as reasonably necessary to respond to your request, provide services, operate the Site, comply with law, and enforce our rights, subject to our Privacy Policy.

Testimonials and Reviews

Testimonials, reviews, endorsements, or success stories appearing on the Site reflect individual experiences and opinions. They are illustrative only and do not guarantee similar results.

Disclaimer of Warranties

Limitation of Liability

Some jurisdictions do not allow certain limitations of liability, so portions of this section may not apply to you.

Indemnification

You agree to defend, indemnify, and hold harmless PMI James River, its affiliates, franchisor, owners, officers, employees, agents, contractors, and licensors from and against any claims, liabilities, damages, judgments, awards, losses, costs, and expenses, including reasonable attorneys’ fees, arising out of or related to your violation of these Terms, your misuse of the Site, or your violation of any law or third-party right.

Fair Housing and Legal Compliance

PMI James River supports compliance with applicable fair housing and related laws. Nothing on this Site should be interpreted to permit unlawful discrimination or to override applicable legal requirements.

Site content, screening information, qualification information, and service descriptions are subject to federal, state, and local law and may be revised at any time to maintain compliance.

Geographic Scope

This Site is intended primarily for users interested in services relating to the Richmond, Virginia area and surrounding communities. We make no representation that Site content is appropriate or available in all locations.

Privacy

Your use of the Site is also subject to our Privacy Policy, which is incorporated into these Terms by reference.

Changes to the Site or Terms

We may modify these Terms at any time by posting updated Terms on this Site. Changes become effective upon posting unless otherwise stated. Your continued use of the Site after revised Terms are posted constitutes your acceptance of the updated Terms.

We may also change, suspend, or discontinue any part of the Site at any time without notice.

Governing Law and Venue

These Terms are governed by the laws of the Commonwealth of Virginia, without regard to conflict of law principles.

Any legal action arising out of or relating to these Terms or the Site shall be brought exclusively in the Circuit Court for the City of Richmond, Virginia, or, if federal jurisdiction exists, in the United States District Court for the Eastern District of Virginia, Richmond Division, and you consent to the jurisdiction and venue of those courts.

Severability

If any provision of these Terms is found unenforceable or invalid, the remaining provisions will remain in full force and effect.

Entire Agreement

These Terms constitute the entire agreement between you and PMI James River regarding use of the Site and supersede any prior understandings relating to the Site, except for any separate written agreement between you and PMI James River.